Privacy & Shipping Policies
Privacy Policy
At TheAnimalHouse.net we are committed to protecting the privacy of you and your pet. The following discloses our information gathering and dissemination practices of personal and non-personal information we collect when you visit our site.
Our site is directed to adults and children over the age of 13. We do not knowingly collect personal information from children 13 and under.
We use your IP address (the unique identifier associated with your server) to help diagnose problems with our server, and to administer our website. We also use your IP address to help identify you and your shopping cart and to gather broad demographic information.
Our site uses cookies to keep track of your shopping cart. We also use cookies to deliver content specific to your interests and to save your password so you don't have to re-enter it each time you visit our site.
Our site's order form requires users to give us contact and billing information. We collect visitor's contact information (like name, address and email address) and financial information (like credit card numbers). Contact information from the order form is used to send orders, information about our company, and promotional material from some of our partners to our customers. The customer's contact information is also used to get in touch with the visitor when necessary and also is shared with other companies who use the information in aggregate to gather for us broad demographic information. The customer's information is also shared with our promotional partners subject to certain confidentiality requirements and restrictions on the use of such information. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to check the users' qualifications and to bill the user for products and services.
Visitors may also choose to register without ordering. The contact information gathered here is used to send special promotions and newsletters to our visitors. It is also used to pre-populate the order form for our visitors in order to make the purchasing process more convenient.
This site contains links to other sites. TheAnimalHouse.net is not responsible for the privacy practices or the content of such websites.
Shipping Info
Shipping Rates
You can check shipping rates on our site without adding any personal information or placing an order. Simply shop our site, selecting items and quantities, adding those items to the shopping cart by clicking the button “add to cart.” On the next page you will see a box marked “Enter zip code to calculate shipping.” Add your zip code and update the cart. Shipping charges will now appear. You can then make changes to the shopping cart, changing quantities of any item or deleting things to see what impact that has on shipping. All orders are shipped via UPS ground. Once shipped, you will receive tracking information via UPS Quantum View Notify. Please be sure to adjust your email settings or spam filter so that you are able to receive this important email.
Free shipping specials are only applicable to the mainland United States (Alaska and Hawaii do not qualify for free shipping specials)